Privacy policy
Because we’re not Joe from the TV show « You », we do respect our customers privacy.
INTRODUCTION
This Privacy Policy describes how Lesable.co collects, uses, and protects the personal information you provide to us when you use our website www.lesable.co.
By accessing our site and using our services, you accept the terms of this privacy policy.
1. DATA CONTROLLER
The data controller for the data collected on Lesable.co is Hala Doumal.
2. DATA COLLECTED
We collect different types of personal data when you use our site or make purchases on Lesable.co. The data collected includes:
Payment data: Information necessary to process payments, such as credit card details (managed by secure payment platforms).
Browsing data: Information relating to your browsing on our site (IP address, browser type, pages viewed).
3. PURPOSES OF DATA COLLECTION
The information we collect is used for the following purposes:
Order management: Processing, shipping and tracking orders.
Customer service: Responding to your requests and providing you with assistance.
Marketing and communication: Sending promotional offers and information about our products (with your prior consent).
Site improvement: Analysis of navigation to improve the user experience and adapt the content.
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
Execution of the contract: Processing orders and providing services.
Consent: Sending marketing communications, if you have consented.
Legitimate interest: Continuous improvement of our site and services.
Legal obligation: Compliance with legal obligations regarding invoicing and accounting.
5. RECIPIENT OF DATA
The data collected is strictly reserved for the internal use of Lesable.co. They may however be shared with:
Service providers: Carriers, payment platforms, and other service providers essential to the execution of orders.
Legal authorities: In the event of a request by a public authority or to comply with legal obligations.
Your data is under no circumstances sold to third parties.
6. DATA RETENTION
Personal data is retained for the period necessary to manage the commercial relationship, and in accordance with the legal obligations in force.
Order data: Retained for 5 years from the end of the commercial relationship.
Payment data: Not retained beyond the processing of the transaction, in accordance with applicable legislation.
Marketing data: Retained for as long as you consent to receive our communications.
7. YOUR RIGHTS
In accordance with current legislation (GDPR and Data Protection Act), you have the following rights regarding your personal data:
Right of access: You can request to consult the personal data that we hold about you.
Right of rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure (right to be forgotten): You can request the deletion of your data in certain cases.
Right to limitation of processing: You can request to limit the use of your data in certain cases.
Right to object: You can object at any time to the processing of your data for marketing purposes.
Right to portability: You can request to receive your data in a structured and readable format.
To exercise your rights, contact us at the following address talktome@lesable.co.
We undertake to respond to your requests within 7 days.
8. DATA SECURITY
We implement technical and organizational measures to ensure the security of your personal data against unauthorized access, loss, destruction or alteration. However, no security system is infallible and we cannot guarantee the absolute security of information transmitted online.
9. COOKIES
Our Lesable.co site uses cookies to improve your browsing experience and personalize content. These small files are saved on your device and allow us to collect information about your use of the site.
You have the option to disable cookies via your browser settings. However, some features of the site may be impaired if cookies are disabled.
10. CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and, if necessary, notified by email. We encourage you to regularly consult this page to stay informed of how we protect your data.
11. CONTACT
For any questions relating to this privacy policy or the use of your personal data, you can contact us at the following address talktome@lesable.co.